Filing an insurance claim can be overwhelming — especially when you're dealing with property damage, an accident, or a loss. At Thompson Insurance, we don't just hand you a carrier phone number. We stay with you through the entire process, advocating loudly when the claim is disputed and keeping you informed every step of the way.
What To Do After a Loss
Make Sure Everyone Is Safe
If there are injuries or immediate dangers, call 911 first. Your safety and the safety of your family come before anything else.
Document the Damage
Photograph all damage with photos and video before anything is moved or repaired. Take multiple angles. This documentation protects your claim.
Call Thompson First
Call (901) 402-0779 — we'll start the claim. Don't navigate the carrier system alone. We know the process and will contact your carrier, open the claim, and guide you through next steps.
We Advocate for You
We coordinate with the carrier on your behalf. We review adjuster estimates, flag any discrepancies, and advocate for a fair settlement. You focus on recovery — we handle the insurance side.