Thompson Insurance is your "home insurance destination"
At Thompson Insurance we partner with mortgage companies and real estate agents in the area to assist home buyer's with their insurance during the home buying process.
Insurance Solutions
Auto
Home
Umbrella
Landlord Insurance
Alexandra D. Presley
23:22 28 Mar 24
Awful customer service, you're a number not a person. They never answer the phone and you always have to leave a... voicemail and depending on the time you call, they may not get back to you that day. They just want you to pay their overpriced insurance rates and don't want anything to do with you. I overpaid for insurance for over a year because they ignored a email from me requesting to cancel it with the completed cancellation form. I thought this was handled due to following the proper steps. However, when I received a renewal email from Travelers was when I learned this was not the case. When I followed up with Thompson, they punted me off to deal with Travelers when though this was an oversight on their end. Which is the exact opposite reason of why I initially wanted to work with them. Still to this day it hasn't been resolved and they have zero interest in helping me. There are other insurance providers in the area that care more and have better rates. So, I'd advise not to even waste your time with them.read more
Daniel Wright
15:37 08 Mar 24
Jason and his team were very helpful through the entire process of moving my business over to them. It was much less... hassle than I anticipated and because he is able to shop my policies with many different insurance companies, we were able to save a substantial amount on our premiums. Highly recommend.read more
Stacy
21:46 07 Mar 24
Staff was great at communicating, but rates just kept going up. Did my own shopping around and for the exact same... coverage saved over $900 a year.read more
Aimee Goedecke
00:16 22 Feb 24
The only reason I gave it a 2 was because I am not sure about the other people that work there. But I do know I was... with this company for 7 years. They jacked up my rate every year, this year more than doubling it. Never once have I ever had a claim. When I called to cancel because I went with another company, I got a phone call back shortly after. The women had an attitude from the start, then proceeded to tell me what was wrong with my new insurance. When I told her what I was unhappy with, she said "well did you ever call? Did you ever ask us to adjust?" I never did but I was already fed up with the company, and she just made it worse. Never once did she ask what she do to keep my business. But that is probably because she already made plenty of money off of me. This company may work for some people, but it didn't for me.read more
Joe & Deborah Crosson
21:28 19 Feb 24
Everyone is always willing to help and give you the best rates for insurance, no matter if it’s for auto or home or... rental. They are the best.read more
jonathan hadaway
14:48 14 Feb 24
I always use them for my insurance needs and can find the best value across the industry.
Mary James
02:11 31 Aug 23
Thompson Insurance has shopped for the best prices for me on multiple occasions. They are quick to respond and... knowledgeable. They make it easy to sign and confirm documents and work with your schedule.read more
Rich JV
21:00 24 Jul 23
I've always had positive interactions with Thompson Insurance employees. The actual insurance providers, however, are... always increasing my rates even without any claims. Homeowners is up 1000.00 over a two year period.read more
Heather D
02:01 28 Jun 23
Mr. Wendell Thompson was super! He called me out of the blue after noticing our auto insurance wasn't bundled with our... homeowner and proceeded to spend the time getting several scenarios and ended up saving us hundreds of dollars a year! All with a friendly, engaging demeanor.read more
Allison Lee
20:56 06 Feb 23
They have treated us so well and far exceeded our expectations. THANK YOU!
BodibiCandi Health & Wellness
06:04 31 Jan 23
Very helpful good people, who are informative to their clients. Would definitely recommend for your insurance needs.
Kevin Reid
14:31 24 Oct 22
Great service! Handled everything needed promptly, and correctly to provide insurance on a new home. Great rates too!!
Syreeia Jones
19:31 21 Oct 22
My agent Daniel is always respectful and on top of everything asked of him. I love how he explains everything and is... always eager to find the best rates for my needs. This is a awesome company to do business with.read more
Tiffany Heard
19:30 12 Oct 22
Very great customer service; very welcoming and attentive to my policy needs and changes in a timely manner
Jonathan Dulin
18:09 28 Sep 22
I've used Thompson for our homeowners insurance in both my homes, and they are always competitive in rates and easy to... get in touch with.read more
Rita Machia
19:28 16 May 22
Excellent service. Very prompt responses and friendly attitude. Great follow through.
Betty Robinson
16:13 25 Mar 22
Very professional, courteous, friendly and helpful in serving my needs.
Brian Campbell
18:55 18 Mar 22
Jason is always responsive to any request. His follow thru is spot on. I am proud to be one of his clients.
victor juan Castagnino
18:15 13 Apr 21
Stay away from this people. Sorry that I decided to accept my realtors suggestion regarding this agency. They sold me... a home policy with ASI/Progressive, however, when it really comes down to assiting you and helping with a claim, well, lets just say they lack the proffesionalism you would expect as a paying client. In my case, they could not , would not go the extra mile to accomodate a claim check that was been mailed to me. Some lady, may be the office manager, had the audacity to say it was my fault the check was never received the fisrt time. The reason which she would not let me explain due to talking over me (dont you hate when that happens) well, my house was damaged at hornalke by a water line that burst and its inhabitable, so I am having to work remotely out of my atlanta home. In short, they are quite the crew. I am droping them as my local insurance agent. They have no idea what is like to be out of your house for 02 months. And yes, still waiting for a check. Runnnnn to another local agent.read more
Lauren Schofield
18:24 10 Mar 20
Thompson always gives me the best rates and customer service. I'm very happy with my insurances.
samih akkad
17:28 07 Mar 20
bad business , they left some balance on my insurance policy by sending wrong invoice to my lender , spent 2 hours on... phones try to reach them keep going to voice mail message finally they say oh it just few dollars to pay , they are not sorry for their mistake . sure will be last time to do business with .read more
Tavist Hollins
18:32 12 Oct 19
I brought a new home and Thompson Insurance had me covered with best rates.
Bryan Lightbody
23:14 18 Sep 18
Simple and easy to use. What more could I ask for? Friendly staff that worked around my hours (graveyard shift... employee) so late afternoon or evening calls were the best (6/7pm)! And lowest prices I could find so even better!!read more
Miss J. Muse
21:44 23 Mar 18
Thompson Insurance has been AMAZING to us! We are buying our first home, and looking for affordable home insurance when... we were referred to Thompson Insurance. They found us a low rate fast, were beyond helpful, and made it so easy for us!! Wendell was so great and informative!! We were able to find insurance the same day we called. Our monthly payment is lower than all the other companies we talked with, with better coverage and benefits. Highly recommend! I would recommend them to anyone looking to get auto, life, or home owner insurance!!read more
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