INDEPENDENT INSURANCE · GERMANTOWN, TN · EST. 1992 · 34 YEARS LOCAL
Your Agency
For Life.
Independent insurance advisors protecting families across Shelby County, TN and DeSoto County, MS — including Germantown, Collierville, Bartlett, Cordova, Southaven, Olive Branch, Horn Lake, and Hernando — since 1992.
Complete Protection.
One Trusted Agency.
From your driveway to your dining room, we build a coverage portfolio that moves with you through every stage of life.
We Work For You.
Not The Carriers.
Independent Means Unbiased
We're not captive to one company. We access 10+ top-rated carriers and shop the entire market to find you the right combination of coverage, price, and service — every time. No quotas. No favorites. Just the best fit for your life.
Advisors, Not Order-Takers
We review your complete picture — home, auto, umbrella, business, and life — not just the policy in front of us. We ask the questions most agents skip, catch the gaps they miss, and build a portfolio that actually protects what you've worked to build.
Agency For Life
We're not a one-transaction agency. We're here at renewal, during a claim, when you buy a new home, when your teenager gets a license, and every call in between. Our relationship with you starts at policy one — and doesn't end.
"Being a Thompson client has its privileges."Thompson Insurance Agency · Germantown, TN · Est. 1992
What Our Clients Say.
We earn our reputation one relationship at a time.
10+ Top-Rated Carriers. One Trusted Advisor.
As an independent agency, we're not locked into one company. We shop every carrier to find the right fit for your home, auto, and life.
We Never Miss
Your Call.
Annie, our AI-powered phone and chat agent, answers every call, every message, 24 hours a day — so you're never sent to voicemail when something matters. Whether it's a policy question at 11 PM or a claim the moment an accident happens, Annie is there first.
Everything You Need. Always On.
The Glovebox app gives you 24/7 access to your policies, ID cards, claims, and more — right from your phone.
Access Your ID Cards
Digital insurance ID cards available instantly. No more searching for paper cards during a traffic stop.
View Your Policies
See all your active policies in one place. Know exactly what you're covered for before something happens.
File a Claim
Start the claims process directly from the app. We're notified instantly and follow up same day.
Contact Your Team
Reach Jason, Daniel, or Necole directly. Or reach 24/7 support for after-hours help.
New client? Download Glovebox from the App Store or Google Play and search Thompson Insurance Agency.
Let's Talk
Protection.
Germantown, TN 38138
Support available 24/7